Your Privacy Is Our Responsibility

bgd111 Privacy Policy

bgd111 gives the highest priority to protecting your personal information — your data is kept completely secure through SSL encryption and strict security measures.

Last Updated: January 2026

Introduction and Applicability

bgd111 ("we", "our", or "platform") operates online gaming and sports betting services in Bangladesh. This Privacy Policy ("Policy") explains what information we collect from you when you use the bgd111 website (bgd111.cam), how we use it, who we share it with, and how we keep it secure.

By using our services, you agree to the terms described in this Privacy Policy. If you disagree with any part of this Policy, please contact us before using our services. This Policy should be read alongside bgd111's Terms and Conditions.

This Policy does not apply to individuals aged 18 (eighteen) or under, and we do not knowingly collect information from minors. bgd111's services are for those aged 21 and above only.

What Information We Collect

1. Registration and Identity Information

When you create an account on bgd111, we may collect the following information:

  • Full name (in Bengali or English)
  • Date of birth (for age verification purposes)
  • Email address
  • Mobile number
  • National ID or passport number (where identity verification applies)
  • Residential address

2. Financial and Payment Information

To process deposit and withdrawal transactions, we store the following information:

  • bKash, Nagad, Rocket or Upay mobile banking account number
  • Bank account details (where applicable)
  • Transaction history and amounts
  • Wallet balance and bonus information

We never store your full PIN, password, or OTP.

3. Technical and Usage Information

When you use our platform, the following information may be collected automatically:

  • IP address and device type
  • Browser type and version
  • Operating system information
  • Login time, logout time, and session details
  • Pages viewed, links clicked, and search activity
  • Information collected through cookies and similar tracking technologies

4. Communication Information

When you contact our customer support team via live chat or email, the content and details of that conversation are recorded in our system. This is used to improve service quality and resolve issues faster.

Purpose of Information Use

5. How We Use Your Information

bgd111 uses your personal information for the following purposes:

  1. Account management: To create, verify, and manage your account.
  2. Identity and age verification: To confirm eligibility to use the service and to comply with responsible gaming policies.
  3. Transaction processing: For deposits, withdrawals, and bonus distribution.
  4. Customer support: To resolve your complaints and questions.
  5. Fraud prevention: To protect against illegal activity and account misuse.
  6. Service improvement: For analysis to improve platform performance and user experience.
  7. Sending notifications: To inform you about relevant offers, promotions, and important updates (if you have given consent).
  8. Legal compliance: To comply with applicable laws and regulations.

Information Sharing and Disclosure

6. Sharing Information with Third Parties

bgd111 does not sell your personal information. However, information may be shared on a limited basis with third parties in the following circumstances:

  • Payment providers: Necessary information is shared with the relevant payment partner to complete transactions via bKash, Nagad, Rocket, Upay, or bank.
  • Game software providers: Necessary information may be exchanged with technology partners to deliver game services without interruption.
  • Technology and security services: With trusted technology partners to ensure platform performance and security.
  • Legal authorities: Where providing information is required as part of a court order or legal process.

These third parties are required to use the information under strict confidentiality obligations and may not use it beyond the specified purpose.

7. About Third-Party Links

If the bgd111 platform contains links to external websites, we are not responsible for the privacy practices of those websites. You are advised to carefully review the privacy policies of those sites.

Information Security Measures

8. How We Keep Your Information Secure

bgd111 takes industry-standard technical and administrative measures to ensure the security of your information. Our security measures include:

  • SSL/TLS encryption: All data transfers between your browser and our servers are protected through strong encryption.
  • Secure data storage: Your personal and financial information is stored on encrypted servers under restricted access controls.
  • Two-factor authentication: A two-step verification system for additional account security.
  • Regular security audits: Regular security reviews are conducted to identify and address system vulnerabilities.
  • Staff training: Our team members are trained in data protection and only authorised staff can access your information.

Even so, data transfer over the internet is not entirely risk-free. We are committed to ensuring the highest level of protection, but absolute security cannot be guaranteed.

Data Retention and Deletion

10. How Long We Keep Your Information

bgd111 retains your personal information for as long as necessary or as required by legal obligations. As a general rule:

  • Account information: Retained for a minimum of five years after account closure.
  • Transaction records: Financial records are kept for the period required by legal requirements.
  • Communication history: Customer support conversations are kept for a reasonable period after resolution.

After your account is closed, related information will not be deleted until applicable legal obligations are met. All other information will be securely deleted in due course.

Your Rights

11. Right to Access Information

You may request a copy of the information we hold about you at any time. Upon receiving this request, we will provide the relevant information within a reasonable time.

12. Right to Correct Information

If there is any incorrect or incomplete information in your account, you may contact our customer support to request a correction or update.

13. Right to Delete Information

In certain circumstances you may request deletion of your personal information. However, some information may not be possible to delete due to legal obligations or ongoing transaction-related reasons.

14. Right to Opt Out of Marketing Communications

You may request to stop receiving our promotional emails or notifications at any time. Even after this request, necessary service-related notifications (such as transaction confirmations) will continue.

Privacy Protection for Minors

15. Protecting the Information of Children and Young People

bgd111's services are for individuals aged 21 (twenty-one) years or above only. We do not knowingly collect any personal information from minors. Age is verified during registration and no one below the permitted age is allowed to create an account.

If we learn that a minor has created an account, that account and all associated information will be deleted immediately. To learn more about responsible gaming, visit our Responsible Gaming page.

Policy Changes and Updates

16. About Privacy Policy Updates

bgd111 may review and update this Privacy Policy from time to time. For any significant changes, we will:

  • Update the "Last Updated" date on this page;
  • Send a notification to your registered email for important changes;
  • Where necessary, obtain your consent to the new policy at the time of login.

Continued use of the service after an updated policy is published will be considered acceptance of the new terms. We therefore encourage you to review this page regularly.

Contact Us

17. Privacy Questions and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our team members are available seven days a week, twenty-four hours a day.

Live Chat: After logging in at bgd111.cam, use the live chat option — Bengali support available 24/7.

Email: [email protected]

We generally aim to respond to emails within 24 hours. Privacy-related requests are handled on a priority basis.